Monday, November 13, 2006

Solaire Anywhere Igniter Issues at Altitude?

QUESTION: My Solaire Anywhere worked fine until I moved from Louisiana to Denver. Does the higher altitude have an effect?

ANSWER: Not at 5000 feet. We have successfully used the Solaire Anywhere at over 10,000 feet. Please try the following actions:

1) Shake out any debris that is left inside the burner from use.

2) Inspect the burner port holes to make sure they are all clear. Open any clogged ones with a small twist drill or wire.

3) Observe the spark to ensure it is between the electrodes, and if not, make adjustments as needed.

4) Ensure the battery in the igniter is fresh.

5) Allow a bit more time from when you turn on the gas to when you push the igniter, so as to allow the burner to be filled with gas.

Friday, November 10, 2006

Insulated Jackets for Combustible Grill Islands

QUESTION: Do you have liners to install your 30" grill and dual side burner into a wood cabinet?

ANSWER: Yes, we have insulated jackets for the grills so they may be installed in combustible islands. They are top-supporting, self-trimming, just like our grills. The cut-out dimensions for the insulated jackets are specified at The insulated jacket is placed in this cut-out, then the grill is placed in the opening of the insulated jacket.

The model number for the 30” is SOL-IRIJ-30.

An insulated jacket is not necessary for the side burner. All of the heat is above the surface of the island, and insufficient heat to create a hazard is conducted through the stainless steel to the edges that support the side burner in the island.